Collection Of Common Questions
The Most Frequently Asked Questions
We get asked a lot of questions, we made this page to help address some of the most common questions about our business.
We have been in business for over 25 years.
Yes, not only is our business based in the United States but all of our receptionists are also based in the United States. Your calls never go overseas.
Yes we are a HIPAA compliant virtual receptionist service and we offer secure messaging services.
American Communications Centers wants to adopt all the latest technology this is why our agents are 100% remote. This means, we offer a level of redundancy that you can’t get with a traditional answering service. If one of our agent’s loses power due to a snow storm on the east coast our agents on the west coast can come in and fill the need.
This is what sets us apart from our competition were if a weather emergency hits their location, your calls might be going unanswered, due to their employees not being able to get to work.
Yes, all of our plans are custom built for your business’ needs. We can change and adjust at any time as you need. Just give us a call or email your account manager and we can take care of it for you!
Yes, we offer a dedicated voicemail service that can be used in conjunction or without our live answer service!
American Communications Centers provides our services to clients both in the United States as well as internationally. Our system is also built to adjust information, based on the location of your business. That way, our agent’s can properly address your clients no matter the time!