Certifications
The credentials behind the coverage.
The certifications, standards and practices we hold so businesses in every industry can trust us with their calls.
Certifications & standards
Standards we hold ourselves to.
HIPAA
Safeguards and training for handling protected health information, with a BAA on request.
TCPA
Call handling practices that respect consent and contact rules.
Security practices
Security is built into every call.
Encryption everywhere
Data is encrypted in transit and at rest across our systems.
Role-based access
Agents and systems only see the information they need to.
Vetted agents
Background-checked, US-based agents bound by confidentiality.
Ongoing training
Regular security and compliance training for every team member.
Continuous monitoring
Systems and access are logged and monitored around the clock.
Secure delivery
Messages reach you over secure, access-controlled channels.
Industry compliance
The right safeguards for the work you do.
Different industries carry different rules. We tailor handling to fit yours.
Healthcare
HIPAA-conscious handling and a BAA for medical and dental practices.
Legal
Confidential intake that respects privilege and client confidentiality.
Financial
PCI-aware handling for payments and account information.
Home services
Reliable dispatch and consent-aware contact practices.
Documentation
Need our compliance documentation?
Prospective and current clients can request our reports and overviews.
Get started
Coverage you can trust with your industry.
Talk to our team about the standards that matter for your business.