Answering Services
Capture & Route
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Not sure what you need?
We'll build a custom plan around how your business takes calls — no long-term contract.
Healthcare & Professional
Home, Auto & Field
Get started
Not sure what you need?
We'll build a custom plan around how your business takes calls — no long-term contract.
Learn
Proof & Tools
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Not sure what you need?
We'll build a custom plan around how your business takes calls — no long-term contract.
Company
Trust & Compliance
Get started
Not sure what you need?
We'll build a custom plan around how your business takes calls — no long-term contract.
Professional Call Coverage
ACC Solutions delivers 24/7 live answering, virtual receptionist and call center services that help businesses never miss a call, a customer or an opportunity.
New call received
Potential new client
(800) 756-6872
Appointment scheduled
Jan 28 at 10:00 AM
Calendar updated
Message delivered
Sent to your team
via email and SMS
Solutions for every conversation
Never miss calls when you're closed.
LEARN MOREA professional front desk for your business.
LEARN MOREWe handle the calls when you're busy.
LEARN MORECapture, qualify and route more leads.
LEARN MOREBook, confirm and manage appointments.
LEARN MOREUrgent calls get to the right person fast.
LEARN MORECustomer service that represents you.
LEARN MORETailored call handling for your industry.
LEARN MOREHow it works
We follow your process, use your script and deliver the right outcome every time.
See the processTo your main business number.
In your company name with a friendly, professional greeting.
Using your custom script and instructions.
Route the call, schedule, qualify or escalate as needed.
Message, lead or appointment delivered instantly.
HIPAA-ready call handling, appointment requests and patient support.
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New client intake, case inquiries and attorney call screening.
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Emergency dispatch, scheduling and customer communication 24/7.
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Lead capture, showing requests and after-hours property inquiries.
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Order capture, returns and general customer inquiries.
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Client support, account inquiries and secure message delivery.
LEARN MOREFrom the blog
Practical advice on answering, customer experience and growth — from the team that takes your calls.
Answering Service
Most MSPs and internal IT teams hit the same wall around 15 employees. Clients expect 24/7 response. The engineering team can't live…
Virtual Receptionist
The average solo attorney bills somewhere between $250 and $450 an hour. The same attorney also takes between 18 and 35 phone…
Virtual Receptionist
A potential client calls your office. The greeting plays in English. They start speaking Spanish. Or Mandarin. What happens next? For most…
Why businesses choose ACC Solutions
ACC Solutions has been an extension of our team for years. They answer our calls, take care of our clients, and we never have to worry.
— Office Manager
Infectious Disease Associates
Works where your business works
Custom plans. No long-term contracts. Get started in as little as 24 hours.