Industry
Real estate answering service.
Live, U.S.-based agents answering for realtors, brokerages and property managers — so every buyer, seller and tenant reaches a person, not voicemail.
Why it matters
In real estate, speed wins the deal.
Most buyers call the next agent on the list when they reach voicemail. We make sure the next agent is always you.
The opportunity
Never lose a lead to voicemail again.
Real estate runs on the phone. A buyer driving past a sign, a seller ready to list, a tenant with a maintenance emergency — they call once, and if they reach voicemail, they call the next name they find. Studies consistently show the agent who answers first is the one who wins the business.
You can't be on the phone while you're in a showing, a closing or a listing appointment — and you shouldn't have to be. ACC Solutions answers in your name, captures every lead, qualifies buyers and sellers to your script, books showings and appointments, and pushes the details straight into your CRM or inbox before the caller has hung up.
The result: you stay in front of clients, your pipeline never leaks, and every lead you paid to generate actually reaches a person.
How we help
Your phone line, always covered.
From first inquiry to signed contract, we keep every caller moving and every lead captured.
24/7 lead capture
Every buyer and seller call answered live — nights, weekends and showings included.
Showing & appointment booking
We schedule showings, listing appointments and call-backs straight into your calendar.
Lead qualification
Buyers and sellers qualified to your script so you focus on real opportunities.
CRM integration
Lead details delivered into your CRM, inbox or text the moment the call ends.
Tenant & maintenance lines
Maintenance and tenant calls captured and routed for property managers.
Bilingual support
English and Spanish-speaking agents for every caller.
Residential agents
Capture buyer and seller leads the instant they call.
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Brokerages & teams
Route leads to the right agent across your whole team.
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Property management
Tenant, leasing and maintenance calls handled around the clock.
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Commercial real estate
Professional coverage for inquiries and tenant relations.
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New construction
Never miss a buyer inquiry on a new development.
LEARN MORESpeed to lead
The first agent to answer usually wins.
The data is brutally clear: lead response time is the single biggest predictor of whether an inquiry turns into a client. Respond in the first few minutes and your odds of converting multiply; wait an hour and most leads have already moved on.
An answering service that picks up live, 24/7, gives you the fastest response possible without chaining you to your phone. Every caller reaches a real person, gets their questions answered, and is booked or qualified on the spot — while your competitor's lead is still sitting in a voicemail box.
- Live pickup in seconds, day or night
- Instant lead delivery to your phone and CRM
- Showings and appointments booked on the first call
- Warm transfers when you're available to take it
How it works
Live in a day, not a month.
Build your script
We tailor your greeting, intake questions and call routing to your business.
Forward your line
Point your number to us — all the time, after hours or overflow only.
Go live
Every caller reaches a real, trained agent, and you get the message instantly.
Solutions that fit
Popular with real estate pros.
Questions
Real estate answering, explained.
Yes. We answer in your name and ask the qualifying questions you choose — budget, timeline, pre-approval, property of interest — then deliver a complete, qualified lead to your CRM or phone.
Yes. Agents schedule showings, listing appointments and call-backs directly in your connected calendar, following the rules you set.
Immediately. Every lead is delivered by text, email or directly into your CRM the moment the call ends, so you can follow up while interest is hot.
Yes. We route each lead to the right agent based on your rules — territory, listing, on-call rotation or round-robin — so nothing falls through the cracks.
Yes. We capture leasing inquiries, tenant questions and after-hours maintenance emergencies, escalating urgent issues per your protocols.
No. You keep your existing number and forward your line to us whenever you want coverage — all the time, after hours, or only when you're unavailable.
Get started
Answer every lead with confidence.
Custom plans, no long-term contracts, and live coverage in as little as 24 hours. Never lose another deal to voicemail.