While it is a necessary evil, cleaning our home is most definitely not the most enjoyable thing to do, and a cleaning company knows this better than anyone! As most experts in this field will tell you, think of all the free time you would have if you had someone else to take care of that chore for you! This also rings true for the cleaning companies we service with our Virtual Receptionist Service. We understand what it’s like to run a business where you are having to schedule appointments for your clients, make sure your employees are at work and on time, make sure your invoices are sent out right and on time, so just think of how much time it would save if you had someone that was able to help with those chores!
We at American Communications say, “A missed call, is a missed opportunity” People like talking with people and want to feel assured that they will be taken care of when they call.
So, here are some ways our Virtual Receptionist Service can help your cleaning company.
Live answering
Our virtual receptionists can answer all calls 24/7/365. We are here when your office has closed for the day or here whenever you need us. Our professional and friendly receptionists will get all pertinent information that you need, and make sure that your callers know and feel that their call is important and will be handled, just like you would if we were sitting in your office.
Scheduling service
Yes, we do that too! If we have access to your appointment scheduling software we can schedule, cancel, and reschedule appointments for you whenever we have someone on the phone. This is excellent customer service, since they are already on the phone, they do not have to wait on a call back with the scheduling department.
FAQ’s
Sometimes people call and just have a quick general question, and while those calls can be fast they can take you away from a potential new client, or scheduling for an existing client and since we can answer multiple calls at once, you never have to worry about one call being unanswered. We can be provided some general FAQ’s, or we can go right to your website and get the answer there.
Closing Thoughts
Our virtual receptionist service can allow you the free time you need to run other aspects of your business. Contact us today to get started.
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