Why Your Hair Salon Needs a Virtual Receptionist

Whether it’s just you or you employ a crew answering the phones during working hours cuts into your productivity. It’s not only difficult to get customers out in a timely fashion it’s even harder when you’re interrupted by the next one calling in.

It’s also stressful for you as the business owner to need to stop cutting hair to answer the phone. But you also need to provide excellent customer service as if you come across as rude customers might call your competition for an appointment. Research shows that 81% of companies who deliver strong customer service outperform the competition.

American Communication Centers believes that our service is not only cheaper than a typical in-house receptionist it’s also substantially cheaper. A dedicated in-house receptionist costs somewhere in the realm of $24k a year in salary where we come in at a fraction of that cost.

The best part is even if you’re a sole proprietorship, we can handle your appointment scheduling during business hours. Allowing you to continue cutting hair and spend more time with your existing customers.

What We Can Do For Your Salon

Working with us is like adding another extension to your business. We provide your customers with a professional and welcoming customer experience to encourage repeat visits.

• Appointment Scheduling: We can use your online calendar system to help schedule appointments for your customers. This allows you to focus on providing a great in-person experience without being interrupted for a few minutes to schedule your next client.
• Provide Necessary Information: When your customers call we can provide essential information about your business. If they are wondering about rates or specials you might be offering we offer them that information and even upsell (if you so choose).

The Benefits

We like to sum up our benefits to your salon as some of the following.

• Lower Costs: Without needing to hire an additional in-house receptionist. You can either choose to hire another stylist or simply invest it towards growing your business.
• Improving Client Relationships: We can handle calls even after you go home. Which provides your customers with excellent customer service no matter the time of day.

Instead of wasting your valuable time taking new client calls and appointment scheduling. Instead have our team of dedicated Salon Virtual Receptionists to help get your clients scheduled and capture potentially lost business.

If you have a question or want to get started please feel free to call us at 800-756-6872 or fill out our contact form and we will try to get back to you as quickly as possible.