There are a variety of reasons that a homeowner needs a tree removal company. There may be a tree on their property that is dying or one that is a safety hazard for when storms roll around, but there are also many reasons a Tree Service Company could use a Virtual Receptionist Company, especially one that understands how important great customer service is.
When you are out on the job it’s difficult for you to run your business. If the phone rings while you are working, do you stop and answer it, or do you hope they leave a voicemail so you can call them back? This is a real issue because you need to finish the job, but you also need to make sure you are capturing those calls for more jobs, but not to worry we at American Communications have you covered!
So, let’s see how our Virtual Receptionist Service can help your business so you can keep to the tasks at hand and still grow your business.
Our Services
All calls are answered
You know what it’s like being out in the field, being in a meeting and you can’t answer the phone, or what do you do if you are already on the phone? You can only answer one call at a time. Using a virtual receptionist service, we can answer multiple calls at a time, and every time they are reaching a live, professional voice. Having this human interaction is something that a voicemail can never do.
Scheduling service
Don’t have time to handle all your appointment scheduling? We can do that too! If we know the times you are available and have access to your calendar, we can schedule your appointments for you.
Appointment confirmation or reminder calls
We understand that your time is valuable, and therefore you need to make sure that some of your clients need to be home when they are receiving service. We can call and remind someone of their upcoming appointment and if that time they need to reschedule we can do that as well. That way you aren’t showing up for an appointment that canceled.
What if you have a receptionist in your office
That’s ok, we work with a lot of medium to large-sized companies that have someone in their office to handle phones and other tasks. We can be there when the office closes for the day or on the weekend, that way we are extending your availability. Remember not everyone works Monday through Friday 8 am until 5 pm and even those who do, can only call when they are off work to look at getting estimates or scheduling work to be done.
Is it affordable? We are a total office solution and we are purely customizable for YOUR business needs. This means if you have a budget tell us what it is and we will tell you what we can do to HELP you.
Closing
At the end of the day it comes down to how you run your business and how you want your business taken care of, and we can help! We offer great customer service, at affordable pricing options. So what are you waiting for contact us today to get started!
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