Professional Call Center, Virtual Receptionist, and Telephone Answering Services in Berks County, PA and Nation-Wide
We’re a full-service virtual receptionist service dedicated to helping our clients achieve measurable results. ACC Communications Center Inc. has been in service since 1993 and has acquired the experience to help your business succeed by working to fill your business’s needs.
Medical and Commercial Communication Services We Offer
Call Center Services
Our call center services are designed for large companies that have very large call volumes. This service works for both inbound and outbound calls.
Virtual Receptionist Services
Our virtual receptionist service covers a wide array of industries where our receptionists are trained to handle your business’s unique needs.
Telephone Answering Service
Our telephone answering service is designed for small businesses that don’t need virtual receptionist service but need their calls managed.
We Are a Different Kind of Service
We are here to help your business succeed by building custom-tailored solutions to fit your business’s needs and not someone else’s.
Brittney
Small Business Owner
American Communications Centers is a wonderful company!! They will take care of you. I highly recommend them! If you have a small business, They are the company to go to!
Rachel
Property Manager In Philadelphia
You guys do such a wonderful job taking care of our residents when they need something. We appreciate all you do!
Tom
Owner Of An Oil Delivery Company
We switched from another service because they weren’t giving our messages to us in a timely manner. Since being with ACC we get our messages promptly and we have never had any issues.
From Small to Big Businesses, We Can Help You Manage Your Calls
One of our many advantages is the fact that we offer solutions that will cater to your specific business needs; no matter if you are a small, mid-sized, or big business, we provide a tailored communication solution that will fit your needs.
Frequently Asked Questions
Here is a collection of some questions we are asked frequently.
Are Your Services Expensive?
No, comparatively, our virtual receptionist service saves businesses quite a bit of money compared to an in-house solution.
Why Do I Need a Virtual Receptionist Service?
A virtual receptionist service can extend your hours of operation, making you more money, or it can reduce operating costs by replacing an in-house receptionist.
Can We Keep Our Existing Receptionist?
Yes, we can offer overflow services where we handle calls that your receptionist can’t answer during busy hours. We can also offer after-hours services to extend your hours.
Are Your Call Center Services Scalable?
Yes, by design, our service is meant to grow to the needs of your business, and if you ever have a question, we are just a call away.
How Long Does It Take To Set up an Account?
Most accounts are set up within 48 hours of signup, and we have all the necessary information on our side.
What Makes Your Service Better Than the Competition?
Experience. We have been in operation since 1993, and we know what businesses need and what they don’t need. We are more interested in providing you with solutions designed for your business, not someone else’s.
Contact us today at (800) 756-6872 to discuss how our call center solutions can benefit your business.
