What Can a Virtual Receptionist Do for My Business?

Our virtual receptionist service is primarily used by contractors as a replacement for their in-house receptionist. However, we also can handle appointment scheduling, overflow calls, and after-hours emergency calls.

Is a Virtual Receptionist Expensive?

No. Oftentimes, a virtual receptionist is a fraction of the cost of your in-house receptionist, even with expanded operating hours and the ability to handle a larger workload.

How Soon Can We Start Using Your Service?

We can set up most accounts within 48 hours, depending on your needs. It's best to give us a call to go over your needs so we can give you a better time estimate.

Industries

Tailored Call Center and Virtual Assistance Solutions for Small, Medium-Sized, or Big Businesses in Berks County, PA and Nation-Wide

ACC Communications Center Inc. offers tailored call center and virtual receptionist solutions designed to cater to businesses of all sizes. With our comprehensive suite of services, we empower small, medium-sized, and large enterprises alike to enhance customer engagement, streamline operations, and drive growth.

Our flexible and scalable solutions adapt seamlessly to the evolving needs of businesses, ensuring that whether you're a startup seeking to establish a professional image, a mid-sized company aiming to optimize customer service, or a large corporation striving for operational efficiency, ACC Communications Center Inc. is the partner you can trust. By outsourcing your communication needs to us, you can focus on core business activities while benefiting from our expertise, state-of-the-art technology, and commitment to delivering exceptional service at every touchpoint.

Even if your industry isn't listed on this page, there is a good chance ACC Communications Center Inc. can work within that industry. If you're not sure if we can help your business, fill out the form on our contact page or give us a call at (800) 756-6872.

Some of the Industries We Can Provide Call Center and Virtual Assistance Solutions

HVAC

Our call center services for HVAC companies ensure that you never miss a customer call, even during peak seasons. Whether it's scheduling maintenance appointments, dispatching technicians, or handling urgent HVAC emergencies, our trained professionals are equipped to provide prompt and efficient support, helping you enhance customer satisfaction and streamline operations.

Hospitals

In the fast-paced environment of hospitals, every call matters. Our call center services for hospitals offer round-the-clock support to manage patient inquiries, appointment scheduling, and emergency dispatching. With HIPAA and Hi-Tech compliance, along with specialized training in healthcare communication, our virtual receptionists ensure confidentiality and professionalism in every interaction, contributing to improved patient care and operational efficiency.

Medical

Our virtual receptionists are 100% U.S.-based and are trained to handle medical practices uniquely. We are HIPAA and Hi-Tech compliant and offer HIPAA-compliant secured messaging. We can answer after-hours emergency calls from your patients, schedule appointments, and much more.

Virtual Receptionist Service for Contractors

We offer virtual receptionist services for a large variety of industries and are constantly expanding our services. Don't see yours listed? Just ask!

Electricians

Our virtual receptionist service for electricians provides your firm with 24/7 live answering and appointment scheduling services.

Plumbers

Our virtual receptionist service for plumbers allows you to focus more on your clients and extend your hours through after-hours emergency calls.

Landscapers

Whether you simply need 24/7 call handling or want to offer snow removal services with overnight hours, we can help your business grow.

Attorneys

Unlike a general all-purpose call center or virtual receptionist service, our law firm's virtual receptionist service provides your clients with a better experience. Our virtual receptionists are trained specifically to work with law offices and their clients.

The Answers You've Been Waiting For - FAQs

ACC Communications Center Inc. provides services for hundreds of contractors, both big and small.

What Can a Virtual Receptionist Do for My Business?

Our virtual receptionist service is primarily used by contractors as a replacement for their in-house receptionist. However, we also can handle appointment scheduling, overflow calls, and after-hours emergency calls.
Is a Virtual Receptionist Expensive?

No. Oftentimes, a virtual receptionist is a fraction of the cost of your in-house receptionist, even with expanded operating hours and the ability to handle a larger workload.
How Soon Can We Start Using Your Service?

We can set up most accounts within 48 hours, depending on your needs. It's best to give us a call to go over your needs so we can give you a better time estimate.